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Complaints Mounting About Solar Energy Companies

The consumer protection division of the Iowa Attorney General’s office is seeing a dramatic upturn in complaints about solar energy companies in recent months. AG’s spokesman Lynn Hicks says people go into the endeavor hoping to lower their energy bills, but some are finding more costs and headaches with solar than they’d expected.

From 2019 through 2021, the division received 15 total complaints over the three years regarding solar energy systems. So far in 2022, the division has already received 40 complaints.

In some cases, Hicks says consumers who started the process of purchasing solar panels have spent thousands of dollars, or tens of thousands, on the systems. Solar energy can lower your carbon footprint while powering your home with clean energy, but Hicks says it’s not for everyone and before signing a contract, you absolutely need to do your homework.

While the average solar lease may save consumers money, he notes that if the homeowner changes their mind, moves, or the system experiences production issues, it can quickly become very costly. To contact the Iowa Attorney General’s consumer protection division, visit iowaattorneygeneral.gov or call (888) 777-4590.

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